Privacy Policy
Last updated: 5 November 2026
Enlighten Imaging respects your privacy. We collect and use personal information only as necessary to operate our website, manage software trials and purchases, and provide customer support. We do not sell personal information or use it for advertising.
What we collect
- Website browsing: We do not use cookies, analytics or advertising trackers. Our hosting provider may retain standard server logs (IP address, pages visited, date and time, and browser information) for security purposes.
- Contact and quote forms: Your name, email address, institution and message, used to respond to your enquiry.
- Software trials: Your email address and institution, used to manage trial eligibility and resend licence details. Your name is used only to address emails.
- Purchases: Payments are processed by Stripe. We do not receive or store your full card details. We retain your email address, institution and order information to manage licences, provide support and meet tax record-keeping requirements.
Who we share information with
We share personal information only with service providers that help us operate our business, including hosting, backups, email, office software and payment processing providers. Some may store or process information outside Australia, including in the United States and Singapore.
How long we keep information
We retain personal information only for as long as necessary for the purposes described above, or as required by law. Purchase and tax records are retained for the period required by applicable tax laws. Backups are retained for up to 30 days.
Your rights
Email us to see, correct or delete your information; we reply within 30 days. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
Enlighten Imaging, Level 8, 32 Gisborne Street, East Melbourne VIC 3002, Australia
support@enlightenimaging.com